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Women's Month Exclusive: 15% off on select styles*
Free Shipping on All Orders
BUILD & SAVE: Limited time only. Certain restrictions apply. Offer valid online and in participating stores for a limited time only. The value of your order must total $250 or more in a single transaction after discounts and before taxes and shipping to qualify for 25% off. Prices online and in-store may vary. Discount not valid on special collections or collaborations, GUESS Jeans & GUESS USA styles, purchases of watches, gift cards, as well as previously purchased merchandise. Other exclusions may apply. Cannot be combined with any other coupon, promotion, or offers including store or sitewide offers. Offer not valid at Marciano, GBG or GUESS Factory stores, or at Marciano.com or GUESSFactory.com. GUESS?, Inc. reserves the right to extend, modify or discontinue this offer at any time without notice.

Billing and Shipping

If you are registered at GUESS Online, simply Sign In with your Username and Password and go directly to the Orders section.

When placing your order, please select "Is this a Gift?" during the checkout process. Price tags will be removed from the item(s). You may also include a brief message that will be printed on the Order Form.

We are able to accept orders within the Philippines territory only.

GUESS Online accepts Visa, Mastercard, and Over The Counter Payments. GUESS reserves the right to request additional identification, if this is needed, we will contact you by e-mail or telephone.

If you would like to send a shipment to more than one address, you will have to place separate online orders for each destination.

Within 24 hours of placing your order, you will receive an order confirmation email. When your package is on its way to you, you will receive a shipment notification email from Guess PH Online.

Orders

We are able to accept orders within the Philippines territory only.

If you are registered at GUESS Online, simply Sign In with your Username and Password and go directly to the Orders section.

GUESS Online accepts Visa, Mastercard, and Over The Counter Payments. GUESS Philippines reserves the right to request additional identification, if this is needed, we will contact you by e-mail or telephone

 When placing your order, please select "Is this a Gift?" during the checkout process. Price tags will be removed from the item(s). You may also include a brief message that will be printed on the Order Form

Pick up in-store

GUESS Online accepts Visa, Mastercard, and Over The Counter Payments. GUESS reserves the right to request additional identification, if this is needed, we will contact you by e-mail or telephone.

When placing your order, please select "Is this a Gift?" during the checkout process. Price tags will be removed from the item(s). You may also include a brief message that will be printed on the Order Form.

We are able to accept orders within the Philippines territory only

If you are registered at GUESS Online, simply Sign In with your Username and Password and go directly to the Order section.

Returns

While we take pride in all of our GUESS? products, if you are not satisfied with your online purchase we are happy to assist you with a return.

We gladly accept the return or exchange of unworn, unwashed or defective GUESS merchandise for up to 14 days after the shipment date.

Merchandise must be returned with all original internal packing materials, boxes and containers with tags, attached branded tissue paper intact and accompanied by the packing slip or Order
Form.

Unfortunately, items marked "sale" on the website, are not returnable.

Original shipping charges are non-refundable.

GUESS merchandise purchased from Guess Physical Stores, including department stores, must be returned to the store from which it was originally purchased and is subject to the return policy of
the originating retailer.

Returns are now easier than ever! Simply choose one of the following convenient options to make a return or exchange. You can either Return To Store or Return Thru Courier:

The easiest way to make an exchange is by visiting your nearest store location. Exchanges areonly available for color and/or size of the same style.

If you wish to make an exchange thru courier, our Customer Care Representatives shall give you a call on your registered mobile number and help you place a replacement order

If you received a gift that was purchased online, you can call our Customer Care Representatives and we will be glad to help you process returns.Visit Guess-philippines/contact

If you wish to return your online purchase but do not have an account with us, simply register using the same email address used in your previous purchase.  Click the Orders Available For Return Tab and process returns.

If you wish to return your online purchase but have lost your original Order Form/packing slip, simply reprint a copy by logging into your account.

Click on Orders tab then print the Order Form.

If you have further questions about the above return policy, return and exchange instructions or require additional assistance, please email our Customer Care at customercare@guess.com.ph

The above Return and Exchange Policy applies to all returns to store.

Returns to store are also subject to our store return and exchange policy.

Merchandise may only be returned at select Guess Adult stores. Please see below list of select
stores:

  • Ayala Cebu
  • Ayala Davao Abreeza
  • Ayala Glorietta 
  • Ayala Harbor Point 
  • Ayala Legazpi 
  • Ayala Northpoint Bacolod 
  • Ayala Solenad 
  • Ayala Town Center 
  • Ayala Trinoma 
  • Ayala UP Town 
  • Festival Adult 
  • KCC Zamboanga 
  • LKK Cagayan De Oro 
  • Newport 
  • Plaza Maestro Vigan 
  • Robinson Ilocos Norte 
  • Robinsons Ermita 
  • Robinsons Magnolia 
  • Robinsons Pangasinan 
  • Robinsons Tacloban 
  • SM Bacolod 
  • SM Bacoor 
  • SM Batangas 
  • SM Cabanatuan
  • SM CDO Premier 
  • SM Cebu 
  • SM Clark 
  • SM Dasmarinas 
  • SM Fairview 
  • SM Gensan 
  • SM Iloilo 
  • SM Lanang Davao 
  • SM Mall Of Asia 
  • SM Megamall - Bldg B 
  • SM Pampanga 
  • SM Rosales 
  • SM San Lazaro 
  • SM Sta. Rosa 

STEP 1: Determine if the merchandise you wish to return is eligible for return by reviewing the above Return and Exchange Policy.

STEP 2: If you already have an account with us, simply log in and select the Orders Available For Return Tab.
Follow the instructions to start your return process.
If you are returning a gift or don’t have an account, you may call our Customer Care
Representative for assistance. Visit Guess-philippines/contact

STEP 3: Find the selected store location for your return. Certain restrictions apply.

STEP 4: Bring your eligible merchandise along with all original internal packing materials, andboxes with tags, attached branded tissue paper intact and accompanied by the Packing Slip or Order Form, and a photo ID.

The above Online Return and Exchange Policy apply to all returns thru courier.

Unfortunately, we are unable to waive return shipping fees.

STEP 1: Determine if the merchandise you wish to return is eligible for return by reviewing the above Return and Exchange Policy.

STEP 2: If you already have an account with us, simply log in and select the Orders Available For Return Tab.
              Follow the instructions to start your return process.
              If you are returning a gift or don’t have an account, you may call our Customer Care
              Representative for assistance. Visit Guess.com.ph/contact-us

STEP 3: Find the selected store location for your return. Certain restrictions apply.

STEP 4: Bring your eligible merchandise along with all original internal packing materials, and boxes with tags, attached branded tissue paper intact and accompanied by the Packing Slip or Order Form, and a photo ID.

Your return will be processed within 14 business days after item(s) are received by us.

Refunds, in the form of Credit Voucher, are given for the item's extended price indicated on the original Order Form and any applicable taxes, excluding any shipping fees and additional discounts. These credit vouchers are valid only as mode of payment online purchases. Certain exceptions apply.