BILLING AND SHIPPING
BILLING PROCESS
WHAT FORMS OF PAYMENT ARE ACCEPTED FOR ONLINE PURCHASES, AND WHEN AM I BILLED?
GUESS PH Online accepts VISA, MASTERCARD, AMERICAN EXPRESS and JCB Cards. For credit card transactions, you will be billed upon successful checkout. The billed amount will be reflected in your SOA depending on the cut-off date given by your credit card issuer. GUESS PH Online reserves the right to request additional identification for verification purposes. If this is needed, we will contact you by e-mail or telephone. GUESS PH Online also accepts Over-The-Counter (OTC) payments. List of OTC partners is available upon check out.
GOVERNMENT TAX – VALUE ADDED TAX
Prices of GUESS PH Merchandise in the GUESS PH Online Website already includes 12% Value Added Tax
SHIPPING TIME ESTIMATES
Orders are shipped via our logistics partners and estimated delivery time is within 7 to 10 business days. Packages will be shipped and delivered Monday - Saturday. We do not ship on Sundays or holidays. For consumer protection, all orders are subject for review, including shipping/billing verification and credit card authorization and verification. On occasion, this may cause a slight delay in processing your order. GUESS PH is not responsible for delays in shipping or delivery that result from factors outside its control, including but not limited to disruptions to the logistics partner network. Under any circumstance, GUESS PH is not responsible for incidental or consequential damages.
CAN I SHIP AN ORDER TO A FOREIGN COUNTRY?
At this time, GUESS PH Online can only ship orders to addresses located in the Philippines.
CAN I SHIP AN ORDER TO MULTIPLE ADDRESSES?
If you would like to send a shipment to more than one address, you will have to place separate online orders for each destination.
HOW DO I TRACK MY ORDER?
Within 24 hours of placing your order, you will receive an order confirmation email. When your package is on its way to you, you will receive a shipment notification email from Guess PH Online.